Modern Media Communications was started in 2004 primarily as a service company for small business owners and residential clients. We now proudly serve large industrial and commercial clients. As we have grown and matured into a full service Security Integrator, we still think like a service company. Thinking like a service company helps us design and install security systems that last by using high quality products and installation best practices. Keeping our customers happy is our number one priority. From the initial survey to routine maintenance, our goal is to provide remarkable service.
Our quality service process:
During the initial survey, we strive to obtain a comprehensive level of understanding of your security needs. We plan and design your customized security plan with the details in mind. We assign competent technicians and project managers who will expertly install your systems. Taking these steps with ensure that you are both satisfied with the end product and that the system will work the way it was intended.
Initial Security System Training
When we are finished installing your system we hold a training sessions for key people who will be using the system. We believe that your knowledge of the system will virtually eliminate end user issues.
When you call us, you speak to a person–not voice mail or telephone menus. Most people’s experience with technical support and customer service numbers comes from companies who may provide poor customer service. We strive to be different, when you call Modern Media Communications you will immediately get through to one of our employees and you will find us willing and able to resolve your problem.
If you are in need of a service call, our goal is to provide the quickest response time to meet and exceed your expectations.